I love this chain bracelet. It is well made better than I expected.
Worldwide tracked delivery to your door.
Estimated business days after dispatch
| Destination | Delivery |
|---|---|
| 🇬🇧 UK & Ireland United Kingdom & Ireland | 5–10 days |
| 🇺🇸 USA & Canada United States & Canada | 5–10 days |
| 🇪🇺 Western Europe France, Germany, Netherlands, Belgium, Austria, Switzerland & Luxembourg | 5–12 days |
| 🇪🇸 Southern Europe Spain, Italy & Portugal | 7–14 days |
| 🇳🇴 Northern Europe Denmark, Sweden, Norway & Finland | 6–12 days |
| 🇵🇱 Eastern Europe Poland, Czech Republic, Slovenia, Slovakia & Hungary | 7–14 days |
| 🇦🇺 Australia & New Zealand Australia & New Zealand | 7–15 days |
| 🇸🇬 East & Southeast Asia Singapore & selected Asian destinations | 3–8 days |
| 🌎 Rest of World South America, Africa & other destinations | 10–20 days |
📱 Faster shipping: Add your phone number at checkout — where available, this may allow us to use a faster shipping service and helps the courier with delivery.
📍 Tracking: Tracking details are provided once your order has been dispatched.
Shop with confidence with our 30-day return & exchange policy. If something isn't right, we're here to help.
If you're not satisfied with your purchase, eligible items may be returned or exchanged within 30 days of receiving your order, subject to the conditions below.
Your return or exchange request should be made within 30 days of receiving your order.
Some products cannot normally be returned simply because you have changed your mind.
Products made or personalised specifically for you — including engraved or custom-made items — cannot normally be returned or exchanged unless the item is faulty, damaged, or we made an error with your order.
Items showing signs of wear, damage, misuse or alteration after delivery may not be eligible for a refund or exchange.
Please check sizing, colour, personalisation and engraving details carefully before ordering, particularly for products made specifically for you.
Please contact us before sending your item back. This helps us identify your return correctly and process it as quickly as possible.
Email info@cycolinks.com with your name, order number and the reason for your return.
Pack the item securely and include your name and order number inside the parcel.
We recommend tracked postage. Keep your receipt and tracking information until the return is complete.
Please include a note inside the parcel containing your name and order number. This is important so we can identify your return when it arrives.
If you are returning an item for an exchange, please also clearly state the size, colour or variant you would like instead.
Need a different size, colour or style? Contact us and we'll help arrange an exchange where the requested alternative is available.
If a bracelet doesn't fit, contact us before returning it. Depending on the bracelet, we may have other options available, such as a different size or compatible extension clasp.
Once your return has been received, we'll inspect the item and confirm that it meets the return conditions.
If your item arrives damaged, faulty, incorrectly engraved, or you receive a different item from the one you ordered, please contact us before returning anything.
We'll investigate the issue and confirm the appropriate resolution and return instructions. Where the problem is due to a Cycolinks error or a confirmed product fault, we'll arrange an appropriate solution without asking you to cover costs that should reasonably be ours.
Please don't pay to return a faulty or incorrect item before contacting us. In some cases, we may be able to resolve the issue without requiring the item to be returned.
For standard returns or exchanges where the correct item was supplied, the customer is responsible for the cost of returning the item to us.
We recommend using a tracked postal service and retaining your proof of postage until your return has been processed.
If the item is confirmed as faulty, damaged on arrival, incorrectly supplied or affected by another Cycolinks error, please contact us first so we can determine the appropriate return and postage arrangements.
If you need to cancel or change an order, please contact us as soon as possible. Orders can move into processing quickly, particularly personalised, engraved and custom-made products.
Please carefully check names, spelling, dates, sizing and other customisation details before submitting your order.
Personalised, engraved and custom items may enter production shortly after the order is placed. Once production has started, cancellation may no longer be possible without covering costs already incurred.
If you've made a mistake with an engraving, personalisation, address or other order detail, contact us as soon as possible. We'll always try to make the change if the order has not progressed too far through processing.
Get in touch and we'll help with your return, exchange or product issue.