I love this chain bracelet. It is well made better than I expected.
Free Worldwide Shipping
Tracked delivery included. Available destinations are confirmed at checkout.
Processing: 1–5 business days before dispatch.
Personalised, engraved, custom-made and some larger items may need extra preparation time. Check this product's description for any specific timing.
Estimated Delivery Times
| Destination | Business Days |
|---|---|
| UK & Ireland | 5–10 |
| USA & Canada | 5–10 |
| Western EuropeFrance, Germany, Netherlands, Belgium, Austria, Switzerland & Luxembourg | 5–12 |
| Southern EuropeSpain, Italy & Portugal | 7–14 |
| Northern EuropeDenmark, Sweden, Norway & Finland | 6–12 |
| Eastern EuropePoland, Czech Republic, Slovenia, Slovakia & Hungary | 7–14 |
| Australia & New Zealand | 7–15 |
| East & Southeast AsiaSingapore & selected Asian destinations | 3–8 |
| Rest of WorldSouth America, Africa & other destinations | 10–20 |
Estimates are not guaranteed arrival dates. Customs checks, public holidays, local courier delays and remote addresses can extend delivery times.
Tracking: We email your tracking details after dispatch. Updates may pause between carrier scans or courier handovers. Items from the same order may arrive separately.
At checkout: Check your full address and add a phone number the courier can use if needed.
Import charges: Local duties, taxes or handling fees may apply. Free shipping does not cover these charges; see the full delivery policy.
CYCOLINKS HELP & SUPPORT
Let's Find the Right Solution
Changed your mind or need another size? Request a return or exchange for eligible unused items within 30 days of receiving your order, subject to the conditions below.
Start With a Quick Message
Contact us before posting your item. Include your order number and tell us whether you would like a return, an exchange or help with a product problem.
Our 30-Day Returns Policy
For eligible change-of-mind returns and exchanges.
YOUR REQUEST WINDOW
30 daysFrom the date you receive your order
Contact us within this period to request a return or exchange. We will confirm the instructions for your item and the replacement variant if you want an exchange.
Keep It in Original Condition
Items returned under this voluntary policy must be unused, unworn and in their original condition, without scratches, damage or signs of wear. Resized, modified or altered items may not be eligible.
Personalised, engraved and custom-made items cannot normally be returned for a change of mind. Genuine faults, damage on arrival and errors caused by Cycolinks are still protected.
This voluntary policy does not limit your statutory cancellation or faulty-goods rights. See your consumer rights below, including the rules on inspecting an item.
How to Return an Item
A few simple steps help us identify and handle your return.
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Contact Us First
Use our contact page or email info@cycolinks.com with your name and order number. For an exchange, tell us the size, colour or variant you would like.
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Pack It Securely
Put a note inside the parcel with your name and order number. For an exchange, also write the replacement size, colour or variant on the note.
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Send to Our UK Address
Use the address below after checking the return arrangements with us. We recommend tracked postage. Keep your postage receipt and tracking until your return is complete.
Cycolinks UK Returns Address
Cycolinks Returns42 Fenby Gardens
Scarborough
North Yorkshire
England
YO12 5LB
Before You Post
Do not send returns to the address on the original shipping parcel.
If an item is faulty, damaged or incorrect, contact us before paying for postage. A return may not be needed, and we will confirm the appropriate arrangements.
Who Pays Return Postage?
Change of Mind or Size Choice
For a standard return or exchange where we supplied the correct item, you pay the cost of returning it to our UK address. If you are outside the UK, check the international postage cost before sending it.
Faulty, Damaged or Incorrect
Contact us with your order number and a description of the issue. Photos can help where relevant. We will investigate and confirm the solution and any return arrangements, without asking you to cover costs that should reasonably be ours.
Need a Different Size, Colour or Style?
Tell us exactly which alternative you would like. Exchanges depend on the requested item's availability and the original item meeting the relevant return conditions. Once we have received and checked the return, we will arrange the agreed exchange where applicable.
Bracelet not fitting? Contact us before returning or resizing it. A compatible extension clasp may help selected chain bracelets that are too small. Check the bracelet size guide and ask us to confirm compatibility with your exact bracelet.
How Refunds Work
We inspect returned items and confirm eligibility. Approved refunds go back to the original payment method. We aim to process approved returns within 5 business days of receiving them; your bank or payment provider may then need additional time to show the funds.
Promotional free gifts: Please return any promotional gift with the qualifying item when requesting a refund. For voluntary-policy refunds, an unreturned gift's retail value may be deducted where applicable, permitted by law and consistent with the promotion's terms. This does not limit statutory refund rights.
Other Returns Questions
Can I return a personalised or engraved item?
Items personalised, engraved or custom-made specifically for you cannot normally be returned or exchanged because you changed your mind or chose the wrong size.
If the item is faulty, arrives damaged or Cycolinks made an error, contact us. See our warranty and quality guarantee for product help.
What if my item is faulty, damaged or incorrect?
Contact us before returning anything. Include your name, order number and a short description. Clear photographs of the item and packaging can help where reasonably necessary.
We will check the issue and confirm an appropriate remedy and any postage arrangements. An issue caused by Cycolinks is handled differently from a change-of-mind return.
Can I change or cancel an order before dispatch?
Contact us as soon as possible, ideally within 6 hours of placing your order, if you need to correct an address, amend a detail or stop dispatch. We will check whether processing or production has progressed too far to make the change.
Personalised, engraved and custom-made items can enter production quickly. Once production begins, changes or cancellation may not be possible. This operational request window does not limit statutory cancellation or refund rights.
How does this policy affect my consumer rights?
Our voluntary 30-day policy is additional to your statutory rights. Where UK distance-selling cancellation rules apply, you can generally notify us within 14 days of delivery and return the item within a further 14 days. You do not need to give a reason, and reasonable inspection is allowed. Personalised and custom-made goods are generally exempt from change-of-mind cancellation.
Statutory refund rules, including any standard delivery charge paid, apply where relevant. Faulty-goods rights can continue beyond our policy or guarantee periods. Read the UK government's returns guidance. Other applicable local consumer rights are also unaffected.
More Help From Cycolinks
Need Help With Your Return?
Send your order number and tell us how we can help. For an exchange, include the size, colour or variant you would like so we can check it for you.
Contact Cycolinks →Prefer email? info@cycolinks.com
Customer Reviews
Overall rating: 3.7 / 5 from 22 reviews.
Its elegance is its simplicity. However, for Campy lovers, they might pay a little more for a Campy Quick Link!
Nodi troppi grossi. Inoltre è impossibile toglierlo e metterlo senza aiuto di un'altra persona. Questo succede perché gli anelli non permettono al cordino di scivolare facilmente.
Adjusting is a bit tricky, but who cares.
Perfecta Quizas un poco grande Puedo utilizar el eslabon si se me rompe la cadena 😜
thank you so much , next i want the 925 chain bracelet 🚴♂️💨💨💨🌪️
Very simple design. I love it! Only take it off to shower.
Great idea! I got 4 with the buy 2 get 2 more offer nice range of colors and are great as little gifts for my biking friends. I actually removed the link of mine and added a Sram split link instead. Looks mint!
Far too difficult to get on and off. Knots do not slide easily. Have to use teeth and free hand to cinch it up or to loosen it. I love the look, but not the function. Because of this, I hardly wear it.
Fast delivery and great value
Ordered and didn't receive. Complained. Had my honesty questioned in my opinion despite clear evidence. finally issued a replacement which still has not been delivered.
Not very functional to most riders because the link isn’t suited for 12 speed. Still a cool idea tho
I thought the idea very innovative but after one week of wearing it has already started to rust
I wear my bracelet all the time and it never take it off because it's so comfortable.
I have one of the other Cycolink bracelets that I love, but I did not like this product at all. It took me 30 minutes just to figure out how to adjust it enough that I could get it over my hand & onto my wrist. Tightening it afterwards was no easier. And once I did finally get it adjusted for my wrist, I thought it looked awful. Great company with some great products, but this bracelet is not one of them.
Very nicely made. I adjusted the tightness on the day I put it on, and it has not come loose the first time. Very good quality product.
I’ve had mine almost a year, I wear it all the time even in the shower still looks perfect 👌
Nice bracelet and a good fit
Neat product, but the chain link has begun to rust - that’s just not attractive
GREAT customer service ! I had an issue with my bracelet, contacted Deborah and my issue was promptly resolved.
Bad quality product. Avoid
Customer Reviews
Overall rating: 3.7 / 5 from 22 reviews.
I love this chain bracelet. It is well made better than I expected.
Its elegance is its simplicity. However, for Campy lovers, they might pay a little more for a Campy Quick Link!
Nodi troppi grossi. Inoltre è impossibile toglierlo e metterlo senza aiuto di un'altra persona. Questo succede perché gli anelli non permettono al cordino di scivolare facilmente.
Adjusting is a bit tricky, but who cares.
Perfecta Quizas un poco grande Puedo utilizar el eslabon si se me rompe la cadena 😜
thank you so much , next i want the 925 chain bracelet 🚴♂️💨💨💨🌪️
Very simple design. I love it! Only take it off to shower.
Great idea! I got 4 with the buy 2 get 2 more offer nice range of colors and are great as little gifts for my biking friends. I actually removed the link of mine and added a Sram split link instead. Looks mint!
Far too difficult to get on and off. Knots do not slide easily. Have to use teeth and free hand to cinch it up or to loosen it. I love the look, but not the function. Because of this, I hardly wear it.
Fast delivery and great value
Ordered and didn't receive. Complained. Had my honesty questioned in my opinion despite clear evidence. finally issued a replacement which still has not been delivered.
Not very functional to most riders because the link isn’t suited for 12 speed. Still a cool idea tho
I thought the idea very innovative but after one week of wearing it has already started to rust
I wear my bracelet all the time and it never take it off because it's so comfortable.
I have one of the other Cycolink bracelets that I love, but I did not like this product at all. It took me 30 minutes just to figure out how to adjust it enough that I could get it over my hand & onto my wrist. Tightening it afterwards was no easier. And once I did finally get it adjusted for my wrist, I thought it looked awful. Great company with some great products, but this bracelet is not one of them.
Very nicely made. I adjusted the tightness on the day I put it on, and it has not come loose the first time. Very good quality product.
I’ve had mine almost a year, I wear it all the time even in the shower still looks perfect 👌
Nice bracelet and a good fit
Neat product, but the chain link has begun to rust - that’s just not attractive
GREAT customer service ! I had an issue with my bracelet, contacted Deborah and my issue was promptly resolved.
Bad quality product. Avoid