Where Is Cycolinks Based? Story and Order Help
Cycolinks · Cycolinks
Cycolinks was founded in 2019 by Neil, whose cycling background began in a family bike shop in England. The returns address is in Scarborough, UK. For a purchase, check the separate dispatch and delivery information rather than treating a returns address as the parcel’s origin.
Which location question are you trying to answer?
| Your question | The useful source | What it establishes |
|---|---|---|
| Who is behind Cycolinks? | About Cycolinks | The founder and the cycling background. |
| When will my parcel arrive? | Shipping and delivery | Current processing and transit guidance for the destination. |
| Where should I send an authorised return? | Returns information | The return process; obtain the correct instructions before sending. |
| I need help with an existing order | Contact Cycolinks | Product- and order-specific assistance. |
A UK returns address does not mean every product is made in the UK or that every parcel leaves the same UK location. Use the current shipping information for the item and ask if dispatch origin matters to your decision.
If you are checking whether the store is right for a gift, read the selected product’s material, dimensions, included packaging and current delivery guidance together. Those details answer the practical buying question more directly than a location label alone.
The people behind the store, and the help you can use
Neil has ridden mountain bikes, downhill, trials and road bikes. That background explains the range’s focus on recognisable bike shapes, chain details and gifts connected with riding. Read the founder’s story for the personal background.
For an existing order, use Cycolinks support and include your order number. For a return, obtain the current instructions before posting. For a gift that must arrive by a date, tell us the destination and product before ordering so the relevant information can be checked.
Those are separate questions with separate answers: who runs the business, where a specific parcel starts its journey, and where an authorised return should go. Ask us directly if dispatch origin is important to your purchase.
The cycling connection
Neil grew up around his family’s bike shop in England and has ridden mountain bikes, downhill, trials and road bikes. He started Cycolinks in 2019 to bring that connection into jewellery and gifts that people can wear, keep or give.
The range includes bicycle pendants, bike chain bracelets, selected sterling-silver pieces and personalised designs. Read Neil’s story for the background in his own words.
Business location and delivery are different questions
Our returns page lists the current UK returns address in Scarborough. Please contact us before posting a return and do not use an address printed on the original shipping parcel.
A UK returns address does not establish that every product is manufactured, held in stock or dispatched from that address. For an order, use the current processing and delivery information and the tracking supplied after dispatch. Do not infer a guaranteed arrival date from the business location.
Need help with an order?
Use the Cycolinks contact page or email info@cycolinks.com. Include the order number and use the email address entered at checkout so the team can find the purchase. For a product question before ordering, the product name and question are enough.
If tracking has paused, check the delivery page for the destination estimate and any carrier instructions. Tracking can pause during international transfers or customs; ask the team to investigate an order that appears unusually delayed. There is no need to send full payment-card information.
Buying with clear information
Read the specific listing for materials, measurements, options and included packaging. See customer reviews alongside the current product details, and check warranty help for faults.
For gift shopping, start with cycling or motorbike jewellery and gifts. If a size or compatibility detail is unclear, ask before choosing rather than relying on a similar-looking item.
Cycolinks location and order questions
Where should I send a return?
Contact Cycolinks first, then follow the current returns instructions and UK address. Do not post to the address on the original parcel.
Does the UK address guarantee UK dispatch for every item?
No. Check current delivery information for the selected order and destination rather than inferring dispatch origin from the returns address.
Product details checked 16 October 2026 · About Cycolinks
Had delivered chain necklace very good, so I just ordered wrist one to match .
Jason Gray on